Client Feedback

Dear Phil and Kate, Thank you for your feedback and it is wonderful to hear that you were well looked after by Buddhi and that you appreciated his care and attention to detail throughout your tour. We understand the importance of having a professional and courteous guide as this plays a great role in taking a trip to the next level and it is great that Buddhi delivered a high level of service. We enjoyed seeing your lovely photo at Polonnaruwa and we appreciate your support in recommending our services to others. Kind Regards, Management Team.

Dear Geoff and Jane, Thank you for taking the time to provide us with feedback. It is great to hear that you enjoyed Chatura's company and his thoroughness with all your tour needs. We provide well organised private tours where all your needs are fully taken care of and it is wonderful to read that you felt everything ran smoothly and that you were well looked after throughout the trip. Thanks for sharing your lovely photo with us! Kind Regards, Management Team

Dear Stephanie and Jackson, We appreciate your feedback and congratulations on your engagement! It is wonderful to hear that you had a very special and a memorable holiday. Lovely to hear that you were well looked after by Karu during your tour. Thanks for sharing your happy snap!!! Kind Regards, Management Team

Dear Liana, Thank you for the lovely feedback and it is great to hear that you felt safe and well looked after in Ajith's company. We understand the importance of an experienced guide and it is wonderful to read that Ajith's wealth of knowledge and care added further value to your tour. We love to hear when clients express their appreciation for this beautiful island and we hope that you will visit this little gem again in the future! Thank you for sharing the lovely photo of your holiday with us. Kind Regards, Management Team.

Dear Pat and Pam, Thank you for completing the feedback and it was our pleasure in assisting you plan your holiday. It's great to hear that you enjoyed Anthony’s company, humour and extensive knowledge of the country. We aim to ensure that we offer an exceptional level of service and it is encouraging to hear that you were happy with our service. Thanks for sharing the lovely photo with us. Kind Regards, Managements Team

Dear Dianne, Thank you for the lovely feedback and we appreciate your comments. It is great to hear that you felt well looked after and that your customised itinerary and private tour enabled you to experience the holiday as you wanted! We also enjoyed seeing your lovely holiday photo -thanks for sharing it with us! Kind Regards, Management team

Dear Joanne, Thanks for your feedback and it was our pleasure to provide you with advice and assistance during the planning stages and whilst you were on your holiday. We really enjoy reading feedbacks where client’s holiday has exceeded their expectations. It is wonderful to hear that you enjoyed the diversity of your itinerary and also the range of experiences Sri Lanka has on offer. Great to see you enjoying your cooking class experience with Karuna – thank you for sharing! Kind Regards, Management Team

Dear Stacey and Bradley, Thanks for your feedback and our congratulations to you on your engagement! It is fantastic to receive such positive feedback and we are happy that your time in Sri Lanka was "one of the best holidays". It is very encouraging as it allows us to continue to provide the excellent care and attention to detail to every itinerary. What a great photo of Brad's catch -thanks for sharing! Kind Regards, Management Team

Dear Catherine, Thanks for your feedback and for your positive comments. Great to hear that you enjoyed Lucky’s company and that you felt safe and well looked after throughout the tour. We appreciate your support in recommending our services and thanks for sharing your beautiful holiday photo. Kind Regards, Management Team.

customising itineraries to suit each individual client’s requirements and we are pleased that you enjoyed the balance of historical sites and wildlife experiences. We believe that it is important for all our valued clients to be well informed prior to arriving in Sri Lanka and are glad that you found all the information provided helpful prior to and during your tour. It was a pleasure organising your holiday and thanks for sharing a photo of your trip. Kind Regards, Management Team

Dear Leonie and the tour members, Thanks so much for sharing this lovely image of your group. We greatly appreciate it. We are really happy to hear that you had a lovely time in Sri Lanka on the specialised Sketching Tour conducted in March 2019. It was an absolute pleasure to assist you and so nice to hear everything went well. A big thanks to Leonie for her excellent coordination and communication to make it a success. Leonie also conducts sketching tours to other parts of the world. Please see her website for more detail http://holidaysketching.com.au/ . We also have some great news as Leonie plans to conduct another tour in 2021 to Sri Lanka. We will keep you posted. Once again thanks for travelling with us and we look forward to delivering another memorable tour to Sri Lanka in near future.

Dear Ron, Thank you for your feedback and we are pleased to hear that Sharn’s knowledge and efficiency added further value to your group’s tour. It is great to hear that everyone in the group enjoyed the flexibility of a fully private holiday and that this form of travel allowed you to add in options whilst on tour. We really appreciate your understanding regarding the change of accommodation whilst in Galle. Thanks for sharing the lovely group photo with us. We very much appreciate it. Kind Regards, Management Team.

Dear Claire, Thank you for your feedback and it's great to hear that all tour members had a wonderful time in Sri Lanka. We understand the key role a guide play to offer you that extra comfort and the flexibility. It's really nice to hear that Kelum took great care of the group and that you enjoyed his company. Thank you for sharing the lovely photo of the group in Sigiriya and we appreciate your support in recommending our service to your friends and family. Kind Regards, Management team.

Dear Susan, Thanks for taking the time to complete the feedback and it is great to hear that the group had an excellent holiday in Sri Lanka! We appreciate your support in recommending our service to your family and friends. Thank you for also sharing the happy group photo with us. Kind Regards, Management Team.

Dear Ian, Thank you so much for taking the time to complete the feedback. It is great to hear that you had a wonderful family holiday and that you were happy with all aspects of the tour. We understand the requirements of a family tour with different age groups and interests. We are pleased to hear that you were happy with the national tour guide, driver and the helper that we allocated. We appreciate you sharing the lovely and colourful family photo from the trip. It was our pleasure in planning your holiday. Kind Regards, Management Team

Dear Phil, Cheryl and the group, Thank you so much for taking the time to complete the feedback. We understand the importance of creating a customised itinerary with attention to detail, when a group with different interest and requirements are travelling together. We highly value your comments and it is great to read that all tour members were happy with the tour. Thank you for sharing the photo of your group and we love it. It was a pleasure assisting you. Kind Regards, Management Team

Dear Gill, Thank you for your time to submit a feedback. Your comments encourage our team to continue to provide a high level of care and exceptional service to all our clients. It is great to hear that you appreciated our follow up and assistance during the planning stages and whilst you were on tour. We are also pleased that you were happy with your private tour which allowed you the opportunity to enjoy the “unexpected and unique experiences”. We understand that you were a group of females travelling and it is great that you felt safe and well looked after throughout your tour. Kind Regards, Management Team

Dear Jeremy, Thank you for taking the time to complete our feedback. It is great to hear that the whole group had a wonderful adventure in Sri Lanka. Our main focus is to ensure each and every tour member has a wonderful time during their holiday. We also very much appreciate you coordinating with all tour members to make it a smooth process. Thanks for sharing the lovely photo of your group. It would be our pleasure to assist in any future travels to Sri Lanka and will always assure the best of service! Kind Regards, Management Team

Dear Tracey, We appreciate your feedback and it is wonderful to hear that you felt well looked after right from the planning stages until the end of your tour. Client satisfaction is our priority and we take pride in providing and exceptional level of service to all our valued clients. We are pleased that you were happy with the suggested accommodation and thank you for giving our company your highest recommendation. Thank you for sharing the great photo of your group! Kind Regards, Management Team

Dear Ken and Jill, Thank you for your feedback and we are pleased to hear that you were happy with the suggested hotels, food and standard of service. Your private tour was specially crafted to ensure you had a unique and a memorable time in Sri Lanka. It is great to hear that the special additions of Kandy Perahera and the cooking class in Galle made your trip special! We appreciate your support in recommending our services. Should your family or friends travel with us, we will always assure the best of service. We also appreciate you sharing the lovely photo of tour members. Kind Regards, Management Team

Dear Daryl, Thank you for taking the time to complete our feedback. It is great to hear that you felt safe and well looked after in the company of the guide. We have carefully hand selected a team of experienced guides to ensure our valued clients receive the highest quality of service. We are glad that your customised itinerary and private tour enabled you to enjoy the main highlights of Sri Lanka and it is wonderful to hear that you plan on returning to explore many other beautiful areas of this island! We appreciate you sharing a photo of your trip and for recommending our service. Kind Regards, Management Team.

Dear Alana, Thanks for taking the time to complete our feedback and your comments are very encouraging for our team. Our goal is to ensure you have a safe, well organised and memorable holiday. It is wonderful to hear that you plan to return one day and it will be our pleasure to assist you again. We appreciate you sharing your photo of the lovely sunset! Kind Regards, Management Team.

Dear Thomas, Thanks for your feedback. We are pleased to hear that you were happy with our services and that you felt safe and comfortable throughout your holiday. It is also great to hear that you have rated your trip as "best holiday ever". Thanks for recommending Sri Lanka as a destination and our services. Should your family or friends trave with us, we will assure the best of service. Kind Regards, Management Team.

Dear Jina, Thank you for your valuable feedback. It was a pleasure assisting you in organising your holiday to Sri Lanka. We are pleased to hear that you felt safe and comfortable in Sri Lanka as a female solo traveller. We are glad that you were happy with your customised itinerary and that you had a wonderful time in this tropical paradise! We appreciate your support in recommending our services. Kind Regards, Management Team.

Dear Kirsty, Thanks for the detailed trip comments and advising that you had a lovely time. It is always a pleasure to hear when our clients have a great time as this is our prime focus. We also thank you for uploading the many lovely trip photos on our facebook page. We are also glad to hear that you felt safe as this is one of the most important aspects during a tour. Once again thanks for your efforts in posting the images and trip comments. Kind Regards, Management.

Dear Catherine, Thanks for your time in completing the feedback. It's great to know you highly valued our service. Also thanks for the lovely trip photo you uploaded. Kind regards, Management.

Dear Simon, Thanks and appreciate your feedback. It is great to know you highly valued our service. Also thanks for advising that you are happy to recommend "Exotic Lanka Holidays". Kind Regards, Management

Dear Maria, thanks so much for completing the feedback with the beautiful image of your family. We are so happy to hear that the whole family enjoyed Sri Lanka and also the company of the guide we allocated. We understand the importance of quality guides hence we have handpicked the best in the industry to work with us. Thank you kindly for passing our details to your family, friends and colleagues. Should they travel with us, we will ensure to take care of them. It was our pleasure to assist you and hope you will visit Sri Lanka again. Kind Regards Management.

Dear Schmaltz Family, Thank you very much for completing the formal feedback. We organise holidays with much passion and care hence it is always rewarding to hear when clients come back with wonderful memories. Travelling on a private tour allows you to travel at your own pace and luxury and we fully agree with you. It is really nice to hear that you plan to visit Sri Lanka to discover the untouched North and East parts of the country. As always, we will assure the best of service. Once again thanks for travelling with us. We also really appreciate you sharing the beautiful photo of your family. Kind Regards Management.

Dear Elisha, It is great to hear that the whole group enjoyed the tour we organised. Your comments about the guide and the driver are very touching and also encouraging. As always, we understand the importance of the quality guides and the difference they can make during the tour. It's really nice to hear they both took care of your requirements. Thanks for also highly speaking about us and it is very much appreciated. Thanks for the lovely photo you have shared of the group. Once again thanks for travelling with us and we appreciate your time and efforts in completing the feedback. Kind Regards Management.

Dear Brad, Thank you so much for your valuable feedback and it is great to hear that all family members enjoyed the holiday in Sri Lanka! We understand the importance of designing a holiday that is smooth and stress free and are pleased that all elements of the tour matched your requirements. Your comments are very encouraging about our service and we will continue to take care of our valued clients. Thanks for your support in spreading the word about Sri Lanka. We really appreciate you sharing the lovely photo of your family. It was a pleasure assisting you. Kind Regards, Management Team.

Dear Anne, We appreciate you taking the time to provide your feedback. We are pleased that you enjoyed your customised itinerary and private tour, including the flexibility to add things whilst on tour, that was of interest to you. It is great to hear that you were happy with the amount of experiences we had included in your itinerary and that you loved the unique and diverse qualities of this beautiful country. Thanks for sharing your photo around the tea plantations. Kind Regards, Management Team

Dear Jill, Thank you for your feedback and great to hear that you had a wonderful holiday. We are pleased that you felt well looked after by Niroshan and that he met the needs and requirements of all members of your family. Our experience in customising family itineraries ensures that everyone has a fun and memorable holiday. Thanks for sharing the lovely photo of your children on top of Sigiriya rock fortress. Kind Regards, Management Team

Dear Kerry, Thank you for taking the time to complete the feedback. It is great to hear that your family had a great holiday experience. We understand the importance of pacing a tour with a variety of experiences when travelling with children and pleased that you enjoyed the customised itinerary. We have noted your comments regarding the war cemetery in Trinco and our sincere apologies that you were unable to visit this site. I understand that your driver/guide made a second trip with you to the cemetery, however unfortunately the caretaker was not available on both occasions and the cemetery was closed. We appreciate you highlighting this and we will certainly take this on board and see how this experience can be accommodated in future. Thanks for sharing the lovely family photo and we really appreciate it. Kind Regards, Management Team

Dear Melissa, We appreciate your time in completing the feedback. Your comments encourage us to continue to provide an exceptional level of service to all our clients. We understand the importance of providing a well -paced itinerary that offers a variety of experiences to families travelling with children. It is great to hear that you enjoyed all elements of your tour. It is also wonderful to hear that you would like to return to Sri Lanka one day. Thanks for sharing the lovely photo of your family holiday. Kind Regards, Management Team

Dear Michael, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your family holiday and that our customised itinerary was a great match for everyone. We are glad you enjoyed the accommodation throughout your itinerary and the additional information provided was useful during your trip. It was our pleasure to assist you and appreciate your recommendation of our service to your family and friends. Thanks for sharing the lovely family photo. We appreciate it. Kind Regards, Management Team

Dear Vanessa, Thank you for your feedback and it was once again an absolute pleasure assisting you in organising your second family holiday to Sri Lanka. It is great that you were able to share this trip experience with your sister and her family. We hope that you will continue to visit Sri Lanka in the future to create even more special memories with your family and friends. We loved seeing the beautiful photo of your family…thank you so much for sharing. Kind Regards, Management Team

Dear Jane and Carol, It is really nice to hear you had a wonderful time in Sri Lanka. It is also great to hear that the private tour we organised was value for money. All our past clients have enjoyed the luxury of having their own driver guide and flexibility when travelling in Sri Lanka. We strongly believe this is the best way to enjoy the little paradise. By the way, thanks for your understanding about the accommodation situation. Due to a change of management, the transition of the handover has not been smooth hence the reason for some of the issues you experienced upon your check-in. We will be not using this accommodation until a smooth transition has been done. They also plan to refurbish the accommodation in the near future. Thank you so much for sharing the lovely image from your trip. We really appreciate it. Once again thanks for travelling with "Exotic Lanka Holidays". Kind Regards Management.

Dear Robyn and Megan, Thank you for your feedback and it was our absolute pleasure organising your second holiday to Sri Lanka. It is great to hear that you felt safe and comfortable with Karu. We understand the importance of having a professional and courteous guide that can add further value towards the enjoyment of your holiday. It is wonderful to hear that you plan to return to this magical island and we will continue to deliver an exceptional service to you. Thanks for your ongoing support with referrals and for sharing the lovely photo of Megan and yourself! Kind Regards, Management team.

Dear Maddy, Thank you for your feedback and it was our pleasure in assisting you plan a holiday to Sri Lanka. It is great that you appreciated the benefits of having a private tour and driver/guide and also that you felt that this type of travel enhanced your experience and also contributed towards you having a memorable holiday. Thanks for sharing the wonderful photo of your cooking class with Karuna- Looks like a lot of fun and great food! Kind Regards, Management Team

Dear Peter, Thanks for your feedback and we are pleased that you were happy with the suggested accommodation and customised itinerary. It's great to hear that you plan to return to Sri Lanka in the future and we look forward to assisting you again in exploring the many other beautiful parts of the country. Thank you for sharing the lovely photo in Sigriya. Kind Regards, Management Team

Dear Kathryn, Thank you for your feedback and it is wonderful to see that you had a great holiday experience. We are glad that you enjoyed all aspects of your private tour and we appreciate you recommending our services to your family and friends. Thanks also for sharing a photo of your holiday with us. Kind Regards, Management Team

Dear Pam, Thank you for making the time to complete the feedback. We are pleased to hear that you and your daughter had a wonderful time. We have a great team of carefully selected chauffer guides who take care of all of our client's requirements to ensure they are well looked after. It is great to receive such positive feedbacks. We appreciate you recommending our services to your family and friends. Kind Regards, Management Team.

Dear Vicci, Thank you for your valuable feedback. We understand the importance of every client's requirements in order to create a memorable holiday experience. This includes supplying them with important and useful information about Sri Lanka and the customs in order to keep them informed every step of the way. Once again thank you for choosing to travel with Exotic Lanka Holidays and for sharing your lovely photo of the wildlife safari. Kind Regards, Management Team

Dear Phil and Tony, Thanks for taking the time to submit your feedback. Also thanks for uploading a lovely photo of you. We are glad to hear that you valued our service and that you received clear communication from our end. Although you are based in UK, the current technology made it all possible to communicate via email and over the phone when organising your holiday to Sri Lanka. Once again thanks for travelling with “Exotic Lanka Holidays” and hope you will spread the word about Sri Lanka and our service to all your family and friends in UK. Kind Regards, Management.

Dear Jim, Thanks for your time in posting a detailed feedback. Also thanks for forwarding us some of your colourful trip images. We have uploaded an image of your train ride. It’s always great to hear when a client enjoy the company of the driver/guide as this is a key part of the tour. As a well travelled client, it is also nice to hear that you found Sri Lanka a fascinating place to visit. We are really happy that you highly valued our service. Such feedbacks drives us to continue our passionate service to all our valued clients. Should your family or friends travel to Sri Lanka, we will assure the best of service. Thanks for travelling with “Exotic Lanka Holidays” and it was a pleasure to organise your holiday. Kind Regards, Management.

Dear Kirk, Thanks for uploading your lovely feedback and a trip photo. It is always great to hear positive comments from someone who works in the travel industry. It re-ensure us that we continue to provide an excellent service. We are glad that you found Sri Lanka as a beautiful destination to visit. It was a pleasure organising your tour. Thanks for travelling with “Exotic Lanka Holidays”. Kind Regards, Management.