Client Feedback
Please find a collection of genuine client feedback. They are listed in order of the most recent travel. We highly value our client feedback, as it allows us to regularly review the quality of our service and the service provide by our suppliers.
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
We had the most amazing family holiday in Sri Lanka- so much to see, do and experience. We couldn't understand why there were so few western tourists there-but it was lovely visiting attractions and being surrounded by Sri Lankans enjoying what their country has to offer. The accommodation was all excellent and the food...what can I say? It surpassed all my expectations.
Would you recommend Exotic Lanka Holidays?
we are telling everyone we know what a great destination Sri Lanka is- and Exotic Lanka holidays made it easy to turn the planning into reality
Exotic Lanka Holiday's Management Comments:
Dear Chris and family, we would like to thank you for taking the time to post your feedback. Also thanks for the lovely photo. Thanks for speaking highly of Sri Lanka as a tourist destination and we are confident moving forward Sri Lanka will become a prominent destination in Asia. Once again thanks for travelling with "Exotic Lanka Holidays". Kind Regards, Management
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Exotic Lanka Holiday's Service :
Thank you Ash for your super-friendly service and great attention to detail
Overall Trip Experience :
This was a truly unforgettable experience. We loved every moment of it (especially the food). Hikka Tranz was a standout in terms of accommodation, location ... and food!
Would you recommend Exotic Lanka Holidays?
Apologies for the delay in completing this feedback. We've been going non-stop in Jordan/Israel since 31 Jan!
Exotic Lanka Holiday's Management Comments:
Dear Bevan, Thank you for taking the time to complete the feedback and so nice to hear that the entire group enjoyed the time in Sri Lanka. It is great to hear that you had a memorable holiday and we are also really pleased to hear that you valued our service. Thank you kindly for sharing the beautiful photo of the tour group and always nice to see our clients enjoying the time in Sri Lanka. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Beyond excellent! I am so glad that Exotic Lanka was there to really take care of us throughout this trip. I understand Exotic Lanka was responsible for requesting the upgrade and complimentary meal at the next hotel following the booking issue at Earl's Regency - that was unexpected and truly appreciated. Ash Nand has gone above and beyond to ensure we have a great experience. I didn't expect a respond on a Sunday from Ash following my feedback about Earl's Regency. It really made me feel Exotic Lanka Holidays had our back. I would not hesitate to recommend Exotic Lanka Holidays to friends and family as a trusted agency to book their Sri Lankan holiday.
Overall Trip Experience :
Sri Lanka is truly a beautiful country with impressive coastlines and mountain views. The people are warm and welcoming. In particular, we had great experiences at every Jetwing hotel we have been to. Worth a special mention is Jetwing Yala!! Beautiful beautiful hotel. Loved the wildlife we can see within the hotel compound! Great pool - with a big shallow pool for children. Awesome dining and reception staff - they planned a special birthday surprise for my father on the morning of his birthday. We were also particularly impressed with Heritance Kandalama. Truly impressive hotel in a special setting and excellent customer service (very kind and thoughtful staff) at their main dining restaurant.
Would you recommend Exotic Lanka Holidays?
I am happy to be contacted to provide any additional feedback on any particular aspects of our trip, if required.
Exotic Lanka Holiday's Management Comments:
Dear Shirley, We very much appreciate your time in providing us with your feedback and sharing the beautiful photo of your family. We organise holidays with much passion and your comments about our service is very encouraging. It is great to hear that you enjoyed Sri Lanka as a family. We have had many families travel with us and they all have enjoyed Sri Lanka as a family holiday destination. We do apologise for any inconvenience caused to you whilst in Kandy and thanks for being understanding. Issues do happen rarely however we are always here to take care of your requirements and ensure you a wonderful time. We want every client that travels with us to come back with the best memories and we go that extra mile to make it happen. Once again thanks for your time and it was a pleasure to assist you. Kind Regards Management
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Exotic Lanka Holiday's Service :
service was exceptional & kept us well informed
Overall Trip Experience :
absolutely superb. best holiday ever
Would you recommend Exotic Lanka Holidays?
an exceptional tour agency
Exotic Lanka Holiday's Management Comments:
Dear Bevan, Thank you for taking the time to complete the feedback and so nice to hear that the entire group enjoyed the time in Sri Lanka. It is great to hear that you had a memorable holiday and we are also really pleased to hear that you valued our service. Thank you kindly for sharing the beautiful photo of the tour group and always nice to see our clients enjoying the time in Sri Lanka. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Ash from Exotic Lanka was absolutely excellent and organised an outstanding holiday for us. Together, we tailored the holiday to the interests of our whole family, including my husband and I and our two daughters ( 17 and 20yrs) so there was a great balance of cultural and historic elements, nature and activities. Ash was extremely helpful, responsive and professional. She made great suggestions and provided valuable guidance, based on her knowledge of the country. She kept us informed of all arrangements as they were being made and sought our feedback to confirm that everything was covered to our satisfaction. The whole trip was a great success and went very smoothly - thanks to Ash !
Overall Trip Experience :
We had a wonderful 16 day holiday and enjoyed all the varied experiences that Sri Lanka can offer.
Would you recommend Exotic Lanka Holidays?
We would recommend this type of holiday for any family. Sri Lanka is a great holiday destination and needs tourism to boost its economy. The Sri Lankan people we met were very warm and friendly and it’s a safe destination. There are so many varied things to see and do. We could have spend another week there. Exotic Lanka did a great job in organising everything for us !
Exotic Lanka Holiday's Management Comments:
Dear Megan, Thanks for your time in completing our feedback and also sharing the lovely photo of your daughter's from the trip. It is really great to hear that the whole family enjoyed the holiday. Thanks for highly speaking of Sri Lanka as a holiday destination and we fully agree with your comments. It is a destination that offers a variety of experiences to keep everyone entertained. There's culture, history, adventure, beach and much more to offer. Your comments will certainly encourage others to experience this little paradise. Positive feedback about our service is very humbling and we always appreciate it. Our passion and care allow us to continue to offer an excellent service to all our clients. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Our travel agent, Ash, provided excellent service from the time we enquired about Sri Lanka, to working on a bespoke itinerary that suited the party of 6 and even changed at the last minute to include the visit to the orphanage. Ash communicated with us through out the period when we were unsure if our trip would occur due to the unrest after the bombing. There was never any pressure to make a decision. Overall excellent service.
Overall Trip Experience :
The trip was excellent. I would like to suggest that the itinerary outlines the travel time because some days there was a lot of driving which made for long days. Our tour guide, Chami, was happy for us to change the day's activities on a couple of occasions and respected our decision. Accommodation was excellent and special note to the Galle and Hotel Anghulla.
Would you recommend Exotic Lanka Holidays?
I have mentioned to many friends that if they are considering visiting Sri Lanka will be more than happy to refer them to Exotic Lanka Holidays and in particular, Ash.
Exotic Lanka Holiday's Management Comments:
Dear Kirsty, Thank you for the lovely feedback and we very much appreciate your time and efforts in completing the form. It is really nice to hear that you enjoyed Sri Lanka and the company of the guide we allocated. We fully understand the importance of a quality guide hence we only work with the best in the industry. I have noted your comments in regards to travel times. We do highlight this information during the design phase of the itinerary however understand and respect your comments. Please also note travel time is indicative and can change due to many reasons. Thanks for recommending our service to your family and friends. We will ensure to take care of them should they decide to travel with us. It was our pleasure to take care of the group requirements and once again thanks for travelling with us. Also appreciate you sharing the lovely photo from the trip. Kind Regards Management
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Exotic Lanka Holiday's Service :
I would highly recommend Exotic Lanka Holidays. Ash was always available and very helpful with any enquiries we had prior to our trip. The trip went according to plan, everything was as we expected.
Overall Trip Experience :
We both loved our travels around beautiful Sri Lanka. The landscape, activities, people and food were wonderful. Would highly recommend Sri Lanka as a travel destination. We could not fault Karu our driver, he was very informative and accommodating. We felt safe driving the roads around Sri Lanka. Karu was an excellent travel guide and we enjoyed his company!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Maree, Firstly thank you for taking the time to complete the feedback and also sharing the lovely photo from your trip. We are delighted to hear that all went well with the trip and you found Sri Lanka is a great holiday destination. It is also nice to hear that you enjoyed the company of the guide we allocated. Karu is a valuable member of our team and pleased to hear that you felt safe and well looked after throughout your tour. Thanks for highly speaking of us and it's really nice to hear that you valued our service. It was a pleasure to take care of your holiday and thank you for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Definitely recommend Exotic Lanka to my family and friends. Ash Nand was very responsive and helpful in the planning process. She offered suggestions and options to suit my needs. The tour ran smoothly. Even with the closure of the national park Ash was able to offer alternatives.
Overall Trip Experience :
It was a easy process with Exotic Lanka. I have booked many holidays and Exotic Lanka is probaly the best tour company i have worked with.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Shelly, Thank you for your time and efforts in completing our feedback. We value your comments and it is great to hear that you felt well looked after by our driver/guide throughout the tour. We are also pleased that your family was happy with the customised itinerary. We understand the importance of well-planned itineraries and attention to detail, when travelling with young children. We appreciate your comments and it was our pleasure in assisting you with the holiday. Thank you also for sharing the lovely photo of your family at Sigiriya Rock fortress. Kind Regards Management
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Exotic Lanka Holiday's Service :
Always there to answer any questions
Overall Trip Experience :
Dan was amazing. His driving skills were second to none. At no stage did we have to worry whilst in the vehicle. His knowledge of Sri Lanka and his ability to pass it on to us was very impressive. In all we would say he made our tour.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Diane & Rick, We appreciate your time in completing the feedback and also sharing the beautiful image from your trip. Also thanks for the lovely comments about the guide we allocated for your trip. We fully understand the importance of the service of a quality guide hence we have handpicked a few experienced and courteous guides to work with us. It's great to hear he made the tour very special. Once again thanks for travelling with us and was a pleasure to assist you. Kind regards Management.
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Exotic Lanka Holiday's Service :
Very prompt with their replies, was able to answer all questions and extremely accommodating.
Overall Trip Experience :
Sri Lanka is magical, from the kind hearted locals to the authentic street food - we will be back!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Lorin & Kelsie, Thank you for completing the formal feedback. It is really nice to hear you have enjoyed the holiday in Sri Lanka and that you plan to return in the future. Also thanks for speaking highly of our service which is very encouraging. It was a pleasure to assist you and thanks for sharing the lovely photo of you at Sigiriya rock fortress. Kind regards Management.
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Exotic Lanka Holiday's Service :
Thanks for being so flexible. Our trip was delayed 11h and we missed our connecting flight and lost our first night. It was appreciated that you were able to offer a refund for the first night without being asked.
Overall Trip Experience :
We had a great time and grateful that we committed to our trip. Sri Lanka is a beautiful country and we were treated so well by the locals. The hotels were mostly great (one was adequate) and were offered upgrades in a lot of places. It was sad to see the events have affected the tourism industry so greatly but probably worked in our favour as we had access to incredible sites without the crowds. The food and people were fabulous and we felt safe at all times.
Would you recommend Exotic Lanka Holidays?
We have already been asked by a couple of families that are interested
Exotic Lanka Holiday's Management Comments:
Dear Anthony and Claire, Thank you for taking the time to submit the feedback regarding your holiday to Sri Lanka. It’s really nice to hear that you had a wonderful time and also the fact you felt safe and comfortable. We fully understand that it was a long flight delay that caused you to arrive in Sri Lanka very late. We are happy that we were able to negotiate with the hotel and offer you the refund. Thanks for highly speaking of us and your comments are very encouraging. We appreciate your support in recommending our service. Should your family or friends wish to travel to Sri Lanka, we will assure the best of service. Thank you so much for sharing the lovely family photo with the king coconuts. it was a pleasure assisting you. Kind Regards, Management.
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Exotic Lanka Holiday's Service :
Thank you Ash for your super-friendly service and great attention to detail
Overall Trip Experience :
This was a truly unforgettable experience. We loved every moment of it (especially the food). Hikka Tranz was a standout in terms of accommodation, location ... and food!
Would you recommend Exotic Lanka Holidays?
Apologies for the delay in completing this feedback. We've been going non-stop in Jordan/Israel since 31 Jan!
Exotic Lanka Holiday's Management Comments:
Dear Bevan, Thank you for taking the time to complete the feedback and so nice to hear that the entire group enjoyed the time in Sri Lanka. It is great to hear that you had a memorable holiday and we are also really pleased to hear that you valued our service. Thank you kindly for sharing the beautiful photo of the tour group and always nice to see our clients enjoying the time in Sri Lanka. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
I would highly recommend Exotic Lanka Holidays. Ash was always available and very helpful with any enquiries we had prior to our trip. The trip went according to plan, everything was as we expected.
Overall Trip Experience :
We both loved our travels around beautiful Sri Lanka. The landscape, activities, people and food were wonderful. Would highly recommend Sri Lanka as a travel destination. We could not fault Karu our driver, he was very informative and accommodating. We felt safe driving the roads around Sri Lanka. Karu was an excellent travel guide and we enjoyed his company!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Maree, Firstly thank you for taking the time to complete the feedback and also sharing the lovely photo from your trip. We are delighted to hear that all went well with the trip and you found Sri Lanka is a great holiday destination. It is also nice to hear that you enjoyed the company of the guide we allocated. Karu is a valuable member of our team and pleased to hear that you felt safe and well looked after throughout your tour. Thanks for highly speaking of us and it's really nice to hear that you valued our service. It was a pleasure to take care of your holiday and thank you for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Always there to answer any questions
Overall Trip Experience :
Dan was amazing. His driving skills were second to none. At no stage did we have to worry whilst in the vehicle. His knowledge of Sri Lanka and his ability to pass it on to us was very impressive. In all we would say he made our tour.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Diane & Rick, We appreciate your time in completing the feedback and also sharing the beautiful image from your trip. Also thanks for the lovely comments about the guide we allocated for your trip. We fully understand the importance of the service of a quality guide hence we have handpicked a few experienced and courteous guides to work with us. It's great to hear he made the tour very special. Once again thanks for travelling with us and was a pleasure to assist you. Kind regards Management.
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Exotic Lanka Holiday's Service :
Exotic Lanka Holidays were recommended by a friend and we weren't disappointed. It was a great way to see so much of this wonderful country.
Overall Trip Experience :
All the tours and attractions were excellent and very well planned. Karu was very knowledgeable and was willing to change plans to fit with what we wanted to do. He was very friendly and an excellent and safe driver.
Would you recommend Exotic Lanka Holidays?
The highlights of the tour for us were both the Sigiriya rock fortress (you absolutely can't miss this) which rivals any of the temples in Siem Reap and also the jeep safari through Minneriya National Park. I've never seen elephants just wondering around in the wild and so many had babies with them - could have stayed for hours just watching. Thanks for putting together such a great itinerary and making sure all our needs were looked after. We were so glad we didn't cancel following the terrorist incidents - I hope tourism returns to the heights pre-bombing days. The locals were really grateful to see us - what a great trip.
Exotic Lanka Holiday's Management Comments:
Dear Sharon, Thank you so much for taking the time to submit the lovely feedback. It's really nice to hear that you enjoyed the trip to Sri Lanka as well as the guide we allocated for the tour. We fully agree that Sigiriya is a key attraction when visiting Sri Lanka. It's also great to hear that you enjoyed the safari at the Minneriya national park. Taking care of our clients is our main priority hence your comments about our service is very encouraging. Thank you very much for sending us the stunning photo taken at the national park, we appreciate it. Kind Regards Management Team.
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
Guide Anura was a lovely gentleman. We greatly enjoyed his company. Sad times for all the locals and the tourism industry .
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Shona, Thank you for your feedback and it is really nice to hear that you enjoyed the company of Anura. We understand the importance of having a great driver/guide as they are a key part of creating a memorable holiday. We agree and it has been a difficult time for many locals due to the recent tragedy however we are hopeful of a better future. We appreciate your support in recommending our service to your family and friends. Thanks so much for sharing the lovely photo of your holiday with us! Kind Regards Management
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Exotic Lanka Holiday's Service :
From the moment we contacted Exotic Lanka, we were provided excellent service that was very accommodating of our busy work schedules and often included contact after usual business hours. Due to the unforeseen circumtances in Sri Lanka at Easter 2019, we decided to change our trip from Sri Lanka to the Maldives a week before departure and Exotic Lanka managed this exceptionally.
Overall Trip Experience :
Our trip to Kurumba Resort in the Maldives was relaxing and adventurous in equal measure. Our holidays are usually busy with activites and we were worried an island holiday might not be adventurous enough; however in just 5 days we enjoyed snorkelling, diving, kayaking, yoga, a jet ski tour to neighbouring islands, delicious buffet meals and still managed to unwind with massages in the day spa and cocktails by the pool. The scenery both above and below the water was absolutely stunning, exactly like the pictures!
Would you recommend Exotic Lanka Holidays?
A special thanks to Ash for organising such a lovely break for our 10th wedding anniversary.
Exotic Lanka Holiday's Management Comments:
Dear Melissa and Patrick, Thank you for taking the time to complete our feedback. We highly value your comments and are really happy to hear that you had a memorable holiday celebration for your 10th wedding anniversary. It is great to hear that your Maldives holiday offered a nice balance of both adventure and relaxation and we are pleased to have been a part of organising this experience. We also appreciate your support in recommending our service to your family and friends. We hope that you will return in the future to experience the exciting itinerary we had customised for your Sri Lanka holiday! Thanks for sharing the very relaxed photo. Kind Regards, Management
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
Buddhi was the most amazing driver/guide. Even though his baby boy was one week old when we arrived, he was so dedicated to making our holiday the best! He climbed the rock at Sigiria with me, he helped Phil get up the steps to the cave temples at Dambulla. He drove competently, following the English cricket team into Kandy, made sure we were “caffeinated after the Temple of the Tooth and showed me more elephants than I could ever hope for. And finally after touring Galle, stayed near by when we had four days on the beach at Ahungalla before delivering us back to the airport in the middle of a storm. He truly was a gem!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Phil and Kate, Thank you for your feedback and it is wonderful to hear that you were well looked after by Buddhi and that you appreciated his care and attention to detail throughout your tour. We understand the importance of having a professional and courteous guide as this plays a great role in taking a trip to the next level and it is great that Buddhi delivered a high level of service. We enjoyed seeing your lovely photo at Polonnaruwa and we appreciate your support in recommending our services to others. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
Exotic Lanka did an excellent job of organising our holiday. All the details were taken care of and everything went according to plan.
Overall Trip Experience :
Sri Lanka is a wonderful country to visit. Lots to do and great food - curries for breakfast lunch and dinner! Our driver Chatura was brilliant. From pick up at the airport till our return he ensured that our trip ran smoothly, that we saw the best of everything and he looked after us in every way. It was a pleasure to be on a holiday where everything was taken care of.
Would you recommend Exotic Lanka Holidays?
We would definitely recommend Exotic Lanka Holidays for a Sri Lankan holiday.
Exotic Lanka Holiday's Management Comments:
Dear Geoff and Jane, Thank you for taking the time to provide us with feedback. It is great to hear that you enjoyed Chatura's company and his thoroughness with all your tour needs. We provide well organised private tours where all your needs are fully taken care of and it is wonderful to read that you felt everything ran smoothly and that you were well looked after throughout the trip. Thanks for sharing your lovely photo with us! Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
This trip was amazing, to top it all off we got engaged on the scenic train ride from Kandy to Ella! We couldn't speak more highly of our driver Karu, he was amazing throughout the entire trip!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Stephanie and Jackson, We appreciate your feedback and congratulations on your engagement! It is wonderful to hear that you had a very special and a memorable holiday. Lovely to hear that you were well looked after by Karu during your tour. Thanks for sharing your happy snap!!! Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Booking our trip with Exotic Lanka definitely made our trip hassle free and more enjoyable because we knew everything was already taken care of.
Overall Trip Experience :
Our chauffer Ajith was absolutely incredible, his knowledge of all things Sri Lankan meant that we got to experience and learn so much more on our trip than we would have travelling any other way. He made sure we were always enjoying ourselves and that we were safe and comfortable the entire time.
Would you recommend Exotic Lanka Holidays?
The only down side to our holiday was that we couldn’t stay longer. Thank you for helping us travel to Sri Lanka and fall in love with such a beautiful country.
Exotic Lanka Holiday's Management Comments:
Dear Liana, Thank you for the lovely feedback and it is great to hear that you felt safe and well looked after in Ajith's company. We understand the importance of an experienced guide and it is wonderful to read that Ajith's wealth of knowledge and care added further value to your tour. We love to hear when clients express their appreciation for this beautiful island and we hope that you will visit this little gem again in the future! Thank you for sharing the lovely photo of your holiday with us. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
service was exceptional & kept us well informed
Overall Trip Experience :
absolutely superb. best holiday ever
Would you recommend Exotic Lanka Holidays?
an exceptional tour agency
Exotic Lanka Holiday's Management Comments:
Dear Bevan, Thank you for taking the time to complete the feedback and so nice to hear that the entire group enjoyed the time in Sri Lanka. It is great to hear that you had a memorable holiday and we are also really pleased to hear that you valued our service. Thank you kindly for sharing the beautiful photo of the tour group and always nice to see our clients enjoying the time in Sri Lanka. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Our travel agent, Ash, provided excellent service from the time we enquired about Sri Lanka, to working on a bespoke itinerary that suited the party of 6 and even changed at the last minute to include the visit to the orphanage. Ash communicated with us through out the period when we were unsure if our trip would occur due to the unrest after the bombing. There was never any pressure to make a decision. Overall excellent service.
Overall Trip Experience :
The trip was excellent. I would like to suggest that the itinerary outlines the travel time because some days there was a lot of driving which made for long days. Our tour guide, Chami, was happy for us to change the day's activities on a couple of occasions and respected our decision. Accommodation was excellent and special note to the Galle and Hotel Anghulla.
Would you recommend Exotic Lanka Holidays?
I have mentioned to many friends that if they are considering visiting Sri Lanka will be more than happy to refer them to Exotic Lanka Holidays and in particular, Ash.
Exotic Lanka Holiday's Management Comments:
Dear Kirsty, Thank you for the lovely feedback and we very much appreciate your time and efforts in completing the form. It is really nice to hear that you enjoyed Sri Lanka and the company of the guide we allocated. We fully understand the importance of a quality guide hence we only work with the best in the industry. I have noted your comments in regards to travel times. We do highlight this information during the design phase of the itinerary however understand and respect your comments. Please also note travel time is indicative and can change due to many reasons. Thanks for recommending our service to your family and friends. We will ensure to take care of them should they decide to travel with us. It was our pleasure to take care of the group requirements and once again thanks for travelling with us. Also appreciate you sharing the lovely photo from the trip. Kind Regards Management
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Exotic Lanka Holiday's Service :
The fact you kept us informed of the situation after the Easter bombings plus the opportunity to cancel only encouraged us to go all the more.
Overall Trip Experience :
Our whole group enjoyed our holiday. Thank you for the wonderful memories. Sri our guide was very knowledgeable. He and Millroy (our driver) made our holiday so memorable. Both of them could not have done anything more for our group. Thank you
Would you recommend Exotic Lanka Holidays?
I would recommend everyone to go to Sri Lanka fabulous country. If they want a great personalised itinerary I would recommend Exotic Lanka Holidays
Exotic Lanka Holiday's Management Comments:
Dear Erica, We appreciate you taking the time to complete the feedback. It is great to hear that the whole group enjoyed the holiday in Sri Lanka. It's also really nice to hear that you valued our service and thanks for highly speaking of us. Your comments about the driver and the guide we allocated is also very encouraging. It was a pleasure to organise your holiday and once again thank you for travelling with us. Kind regards Management.
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Exotic Lanka Holiday's Service :
Given the events of Easter 2019 in Sri Lanka, the lead up to our trip was a very difficult time. Exotic Lanka went over and above in their communications to us and keeping us informed.
Overall Trip Experience :
All 9 members of our tour had an amazing time. Our drive, guide and assistant were amazing, going over and above to attend to us. From freshly cut fruit on hand after we had climbed Sigriya, to making quick toilet stops to accommodate the kids and other stops along the way to see additional sights.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Naomi, Thank you for taking the time to complete our feedback and your comments are very encouraging and appreciated. We fully understand that it was a difficult time after the Easter Sunday incidents. Our main priority was to keep all our clients well informed as possible, including those that were travelling in Sri Lanka during the incident. It's really nice to hear that our communication helped you in assisting prepare for the holiday. It is also great to hear that the team of driver, guide and assistant ensured you were well looked after. Thank you for sharing the lovely photo of your family and we appreciate your support in recommending our service. Kind Regards Management
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Exotic Lanka Holiday's Service :
The overall itinerary was superb. This tour more than met my expectations. Exotic Lanka Holidays was available at all times to assist and to ensure everything was running smoothly.
Overall Trip Experience :
Every day was a new adventure. The places we visited were varied and each place was exceptional and extremely well organised.
Would you recommend Exotic Lanka Holidays?
Communications between client and Exotic Lanka Holidays was superb. They will ensure everything is totally covered from transfers to touring destinations. I cannot fault the service and excellence. I would definitely travel with them again.
Exotic Lanka Holiday's Management Comments:
Dear Leonie and the tour members, Thanks so much for sharing this lovely image of your group. We greatly appreciate it. We are really happy to hear that you had a lovely time in Sri Lanka on the specialised Sketching Tour conducted in March 2019. It was an absolute pleasure to assist you and so nice to hear everything went well. A big thanks to Leonie for her excellent coordination and communication to make it a success. Leonie also conducts sketching tours to other parts of the world. Please see her website for more detail http://holidaysketching.com.au/ . We also have some great news as Leonie plans to conduct another tour in 2021 to Sri Lanka. We will keep you posted. Once again thanks for travelling with us and we look forward to delivering another memorable tour to Sri Lanka in near future.
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
We had a wonderful trip to Sri Lanka. The guide/driver Sharn was very knowledgable, friendly and super efficient. Had a great time visiting all the sites that had been arranged for us and some that weren't. The Sri Lankan people were friendly and helpful. The food and accommodation were excellent.
Would you recommend Exotic Lanka Holidays?
Even though we had a slight hiccup just before we left with the Fort Bliss accommodation being unavailable, 56 by Deco was a good substitute. The trip went smoothly and I would like to thank Exotic Lanka holidays for making it all possible. Regards, Ron.
Exotic Lanka Holiday's Management Comments:
Dear Ron, Thank you for your feedback and we are pleased to hear that Sharn’s knowledge and efficiency added further value to your group’s tour. It is great to hear that everyone in the group enjoyed the flexibility of a fully private holiday and that this form of travel allowed you to add in options whilst on tour. We really appreciate your understanding regarding the change of accommodation whilst in Galle. Thanks for sharing the lovely group photo with us. We very much appreciate it. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
Quick responses, very helpful.
Overall Trip Experience :
We had the most amazing time! We loved Sri Lanka and didn't want to leave. Kellum was absolutely fabulous. Extremely knowledgeable and very accomodating. Always kept the van neat as a pin. We feel we have gained a friend!
Would you recommend Exotic Lanka Holidays?
I have already recommended EXOTIC LANKA several times!! Thanks for the most wonderful holiday.
Exotic Lanka Holiday's Management Comments:
Dear Claire, Thank you for your feedback and it's great to hear that all tour members had a wonderful time in Sri Lanka. We understand the key role a guide play to offer you that extra comfort and the flexibility. It's really nice to hear that Kelum took great care of the group and that you enjoyed his company. Thank you for sharing the lovely photo of the group in Sigiriya and we appreciate your support in recommending our service to your friends and family. Kind Regards, Management team.
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
Would you recommend Exotic Lanka Holidays?
A wonderful holiday in a beautiful country. Many thanks to the excellent team at EXOTIC LANKA HOLIDAYS.
Exotic Lanka Holiday's Management Comments:
Dear Susan, Thanks for taking the time to complete the feedback and it is great to hear that the group had an excellent holiday in Sri Lanka! We appreciate your support in recommending our service to your family and friends. Thank you for also sharing the happy group photo with us. Kind Regards, Management Team.
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Overall Trip Experience :
We were a family of 12, and benefited from having a national tour guide, a separate driver, and a general helper. We had our own 16-seater bus. The operational aspects of the whole trip were flawless. Our guide provided a great deal of information about Sri Lanka and the places visited, and he interacted very well with our family.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Ian, Thank you so much for taking the time to complete the feedback. It is great to hear that you had a wonderful family holiday and that you were happy with all aspects of the tour. We understand the requirements of a family tour with different age groups and interests. We are pleased to hear that you were happy with the national tour guide, driver and the helper that we allocated. We appreciate you sharing the lovely and colourful family photo from the trip. It was our pleasure in planning your holiday. Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
As expected we had a few changes during our trip organisation, all were handled promptly and with no trouble at all. Not one problem arose re the tour while we were in Sri Lanka, all accommodation was just amazing.
Overall Trip Experience :
There were 8 of us travelling together, all old friends in time and age and Sri Lanka was a great experience. Our guide gave us an excellent coverage of all the historical/religious aspects of the country. We got our exercise by climbing Dambulla and Sigiriya Rocks, experienced bird life far beyond the norm and ate all local cuisine including many curries.
Would you recommend Exotic Lanka Holidays?
For many reasons we would recommend Exotic Lanka Holidays to our family and friends. Firstly the staff in the office in Australia organised everything so well. The driver/guide in Sri Lanka, Manoj was excellent, the accommodation was far more luxurious than we expected, meals were all cooked using local produce and the overall price of the trip was very good. Cannot fault anything, thank you Exotic Lanka Holidays.
Exotic Lanka Holiday's Management Comments:
Dear Phil, Cheryl and the group, Thank you so much for taking the time to complete the feedback. We understand the importance of creating a customised itinerary with attention to detail, when a group with different interest and requirements are travelling together. We highly value your comments and it is great to read that all tour members were happy with the tour. Thank you for sharing the photo of your group and we love it. It was a pleasure assisting you. Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Damitha did an excellent job organizing the tour right from the start. Given the short notification of signing up for their tour, the itinerary covered a range of attractions and definitely met all expectations. Damitha is also very accommodating, any questions and queries were responded in a quick manner. There are also opportunities (time permitting) to do the optional tours which is a great way to see the culture of Sri Lanka.
Overall Trip Experience :
Sri Lanka is a beautiful country and the people are friendly. This experience was only made easier through Exotic Lanka holidays. It is very stress free from the time you arrive at the airport. Our driver Srikantha was extremely knowledgeable. Throughout the trip we felt extremely safe and well hydrated with the bottles of free water.
Would you recommend Exotic Lanka Holidays?
Definitely!
Exotic Lanka Holiday's Management Comments:
Dear Daryl, Thank you for taking the time to complete our feedback. It is great to hear that you felt safe and well looked after in the company of the guide. We have carefully hand selected a team of experienced guides to ensure our valued clients receive the highest quality of service. We are glad that your customised itinerary and private tour enabled you to enjoy the main highlights of Sri Lanka and it is wonderful to hear that you plan on returning to explore many other beautiful areas of this island! We appreciate you sharing a photo of your trip and for recommending our service. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
From initial first inquired until the last steps Exotic Sr Lanka guided me to the most amazing experience now had. Thank you Damitha. Your customer service is the highest standard and your expertise of Sri Lanka could not be compared to a normal travel agents thanks a definite.
Overall Trip Experience :
I have travelled many countries, quite a few as a female solo traveller. Sri Lanka is my absolute favourite, the country is diverse and beautiful. The people are kind and welcoming. I did not consider my experience as only a holiday but also a journey of memories and experiences that will stay with me until I can return again.
Would you recommend Exotic Lanka Holidays?
Most definitely - best service ever.
Exotic Lanka Holiday's Management Comments:
Dear Alana, Thanks for taking the time to complete our feedback and your comments are very encouraging for our team. Our goal is to ensure you have a safe, well organised and memorable holiday. It is wonderful to hear that you plan to return one day and it will be our pleasure to assist you again. We appreciate you sharing your photo of the lovely sunset! Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
Couldn't have organised it better myself. Very save and very organised in a very laid-back country.
Overall Trip Experience :
Apart from the lack of swell at times, best holiday ever!
Would you recommend Exotic Lanka Holidays?
Definitely worth checking out before it becomes like Thailand.
Exotic Lanka Holiday's Management Comments:
Dear Thomas, Thanks for your feedback. We are pleased to hear that you were happy with our services and that you felt safe and comfortable throughout your holiday. It is also great to hear that you have rated your trip as "best holiday ever". Thanks for recommending Sri Lanka as a destination and our services. Should your family or friends trave with us, we will assure the best of service. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
Excellent, professional service by Damitha who handled all my questions and concerns prior to leaving with such ease and grace. My Itinerary was perfectly organised.
Overall Trip Experience :
I traveled to Sri Lanka on my own and I had the most wonderful time. I felt safe and extremely comfortable. What a tropical paradise! Such diversity and culture! HIGHLY RECOMMENDED!
Would you recommend Exotic Lanka Holidays?
Absolutely , the only way to travel through Sri Lanka is with the experienced team of professionals at Exotic Lanka Holidays!
Exotic Lanka Holiday's Management Comments:
Dear Jina, Thank you for your valuable feedback. It was a pleasure assisting you in organising your holiday to Sri Lanka. We are pleased to hear that you felt safe and comfortable in Sri Lanka as a female solo traveller. We are glad that you were happy with your customised itinerary and that you had a wonderful time in this tropical paradise! We appreciate your support in recommending our services. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
Overall Trip Experience :
Absolutely one of the best experience's i've had in my life. Being Sri Lankan born I had been on previous visits with family. This time however I travelled alone for the first time and was quite nervous in the beginning. However Damitha was wonderful in reassuring me and went out of his way to make sure I had the accomodation I requested, given the late notice bookings during peak period I couldn't have asked for more. The overall trip was stunning with memories to last a lifetime. Come and experience our beautiful beautiful country and don't hesitate in using Damitha to help you out! :) Thanks Damitha!!!!
Would you recommend Exotic Lanka Holidays?
I would certainly recommend Exotic Lanka other single females wishing to travel as well as any other type of traveller.
Exotic Lanka Holiday's Management Comments:
Dear Kirsty, Thanks for the detailed trip comments and advising that you had a lovely time. It is always a pleasure to hear when our clients have a great time as this is our prime focus. We also thank you for uploading the many lovely trip photos on our facebook page. We are also glad to hear that you felt safe as this is one of the most important aspects during a tour. Once again thanks for your efforts in posting the images and trip comments. Kind Regards, Management.
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Exotic Lanka Holiday's Service :
Very good follow up and very easy to deal with.
Overall Trip Experience :
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Catherine, Thanks for your time in completing the feedback. It's great to know you highly valued our service. Also thanks for the lovely trip photo you uploaded. Kind regards, Management.
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Exotic Lanka Holiday's Service :
Due to late nature of my travel plans the communication and updates in assisting with options was first rate.
Overall Trip Experience :
Even though my travel time was only short the itinerary was fabulous.
Would you recommend Exotic Lanka Holidays?
Without any hesitation as the planning was thoroughly professional.
Exotic Lanka Holiday's Management Comments:
Dear Simon, Thanks and appreciate your feedback. It is great to know you highly valued our service. Also thanks for advising that you are happy to recommend "Exotic Lanka Holidays". Kind Regards, Management
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Exotic Lanka Holiday's Service :
Beyond excellent! I am so glad that Exotic Lanka was there to really take care of us throughout this trip. I understand Exotic Lanka was responsible for requesting the upgrade and complimentary meal at the next hotel following the booking issue at Earl's Regency - that was unexpected and truly appreciated. Ash Nand has gone above and beyond to ensure we have a great experience. I didn't expect a respond on a Sunday from Ash following my feedback about Earl's Regency. It really made me feel Exotic Lanka Holidays had our back. I would not hesitate to recommend Exotic Lanka Holidays to friends and family as a trusted agency to book their Sri Lankan holiday.
Overall Trip Experience :
Sri Lanka is truly a beautiful country with impressive coastlines and mountain views. The people are warm and welcoming. In particular, we had great experiences at every Jetwing hotel we have been to. Worth a special mention is Jetwing Yala!! Beautiful beautiful hotel. Loved the wildlife we can see within the hotel compound! Great pool - with a big shallow pool for children. Awesome dining and reception staff - they planned a special birthday surprise for my father on the morning of his birthday. We were also particularly impressed with Heritance Kandalama. Truly impressive hotel in a special setting and excellent customer service (very kind and thoughtful staff) at their main dining restaurant.
Would you recommend Exotic Lanka Holidays?
I am happy to be contacted to provide any additional feedback on any particular aspects of our trip, if required.
Exotic Lanka Holiday's Management Comments:
Dear Shirley, We very much appreciate your time in providing us with your feedback and sharing the beautiful photo of your family. We organise holidays with much passion and your comments about our service is very encouraging. It is great to hear that you enjoyed Sri Lanka as a family. We have had many families travel with us and they all have enjoyed Sri Lanka as a family holiday destination. We do apologise for any inconvenience caused to you whilst in Kandy and thanks for being understanding. Issues do happen rarely however we are always here to take care of your requirements and ensure you a wonderful time. We want every client that travels with us to come back with the best memories and we go that extra mile to make it happen. Once again thanks for your time and it was a pleasure to assist you. Kind Regards Management
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Exotic Lanka Holiday's Service :
Ash from Exotic Lanka was absolutely excellent and organised an outstanding holiday for us. Together, we tailored the holiday to the interests of our whole family, including my husband and I and our two daughters ( 17 and 20yrs) so there was a great balance of cultural and historic elements, nature and activities. Ash was extremely helpful, responsive and professional. She made great suggestions and provided valuable guidance, based on her knowledge of the country. She kept us informed of all arrangements as they were being made and sought our feedback to confirm that everything was covered to our satisfaction. The whole trip was a great success and went very smoothly - thanks to Ash !
Overall Trip Experience :
We had a wonderful 16 day holiday and enjoyed all the varied experiences that Sri Lanka can offer.
Would you recommend Exotic Lanka Holidays?
We would recommend this type of holiday for any family. Sri Lanka is a great holiday destination and needs tourism to boost its economy. The Sri Lankan people we met were very warm and friendly and it’s a safe destination. There are so many varied things to see and do. We could have spend another week there. Exotic Lanka did a great job in organising everything for us !
Exotic Lanka Holiday's Management Comments:
Dear Megan, Thanks for your time in completing our feedback and also sharing the lovely photo of your daughter's from the trip. It is really great to hear that the whole family enjoyed the holiday. Thanks for highly speaking of Sri Lanka as a holiday destination and we fully agree with your comments. It is a destination that offers a variety of experiences to keep everyone entertained. There's culture, history, adventure, beach and much more to offer. Your comments will certainly encourage others to experience this little paradise. Positive feedback about our service is very humbling and we always appreciate it. Our passion and care allow us to continue to offer an excellent service to all our clients. Once again thanks for travelling with us. Kind Regards Management
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Exotic Lanka Holiday's Service :
Definitely recommend Exotic Lanka to my family and friends. Ash Nand was very responsive and helpful in the planning process. She offered suggestions and options to suit my needs. The tour ran smoothly. Even with the closure of the national park Ash was able to offer alternatives.
Overall Trip Experience :
It was a easy process with Exotic Lanka. I have booked many holidays and Exotic Lanka is probaly the best tour company i have worked with.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Shelly, Thank you for your time and efforts in completing our feedback. We value your comments and it is great to hear that you felt well looked after by our driver/guide throughout the tour. We are also pleased that your family was happy with the customised itinerary. We understand the importance of well-planned itineraries and attention to detail, when travelling with young children. We appreciate your comments and it was our pleasure in assisting you with the holiday. Thank you also for sharing the lovely photo of your family at Sigiriya Rock fortress. Kind Regards Management
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Exotic Lanka Holiday's Service :
Thanks for being so flexible. Our trip was delayed 11h and we missed our connecting flight and lost our first night. It was appreciated that you were able to offer a refund for the first night without being asked.
Overall Trip Experience :
We had a great time and grateful that we committed to our trip. Sri Lanka is a beautiful country and we were treated so well by the locals. The hotels were mostly great (one was adequate) and were offered upgrades in a lot of places. It was sad to see the events have affected the tourism industry so greatly but probably worked in our favour as we had access to incredible sites without the crowds. The food and people were fabulous and we felt safe at all times.
Would you recommend Exotic Lanka Holidays?
We have already been asked by a couple of families that are interested
Exotic Lanka Holiday's Management Comments:
Dear Anthony and Claire, Thank you for taking the time to submit the feedback regarding your holiday to Sri Lanka. It’s really nice to hear that you had a wonderful time and also the fact you felt safe and comfortable. We fully understand that it was a long flight delay that caused you to arrive in Sri Lanka very late. We are happy that we were able to negotiate with the hotel and offer you the refund. Thanks for highly speaking of us and your comments are very encouraging. We appreciate your support in recommending our service. Should your family or friends wish to travel to Sri Lanka, we will assure the best of service. Thank you so much for sharing the lovely family photo with the king coconuts. it was a pleasure assisting you. Kind Regards, Management.
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Exotic Lanka Holiday's Service :
Damitha and Ash were excellent in giving us options and advice, it made planning the trip really easy.
Overall Trip Experience :
Better than we expected. Saman Bandula is so hospitable, extremely knowledgable and a wonderful guide and driver.
Would you recommend Exotic Lanka Holidays?
Telling everyone about Sri Lanka and will be sure to pass on your details.
Exotic Lanka Holiday's Management Comments:
Dear Maria, thanks so much for completing the feedback with the beautiful image of your family. We are so happy to hear that the whole family enjoyed Sri Lanka and also the company of the guide we allocated. We understand the importance of quality guides hence we have handpicked the best in the industry to work with us. Thank you kindly for passing our details to your family, friends and colleagues. Should they travel with us, we will ensure to take care of them. It was our pleasure to assist you and hope you will visit Sri Lanka again. Kind Regards Management.
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Would you recommend Exotic Lanka Holidays?
Sri Lanka was beautiful and friendly. Our tour was excellent and professional. We enjoyed being in a van for just the six of us instead of on a large coach tour. It allowed us to stop when we saw something interesting to discover. We would highly recommend Exotic Lanka Holidays and would use them in the future if we return to see the Northeast coast.
Exotic Lanka Holiday's Management Comments:
Dear Schmaltz Family, Thank you very much for completing the formal feedback. We organise holidays with much passion and care hence it is always rewarding to hear when clients come back with wonderful memories. Travelling on a private tour allows you to travel at your own pace and luxury and we fully agree with you. It is really nice to hear that you plan to visit Sri Lanka to discover the untouched North and East parts of the country. As always, we will assure the best of service. Once again thanks for travelling with us. We also really appreciate you sharing the beautiful photo of your family. Kind Regards Management.
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Exotic Lanka Holiday's Service :
Damitha has been very patient and accommodating all along. Highly recommend his services.
Overall Trip Experience :
Our national tour guide Madu was exceptional. We will be recommending him to many friends and can’t soeak highly enough of him. Madu was so gentle amidst our chaotic family...nothing was too much trouble, he was exceptionally knowledgeable and my son cried for 2 days when we returned as he missed him. Our driver Kumara was amazing - we felt as though we were in such safe hands. He also made the trip even more special with organising bday cakes, decorating the bus and arranging little roadside parties for my daughter and sister in law.
Would you recommend Exotic Lanka Holidays?
We already have.
Exotic Lanka Holiday's Management Comments:
Dear Elisha, It is great to hear that the whole group enjoyed the tour we organised. Your comments about the guide and the driver are very touching and also encouraging. As always, we understand the importance of the quality guides and the difference they can make during the tour. It's really nice to hear they both took care of your requirements. Thanks for also highly speaking about us and it is very much appreciated. Thanks for the lovely photo you have shared of the group. Once again thanks for travelling with us and we appreciate your time and efforts in completing the feedback. Kind Regards Management.
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Exotic Lanka Holiday's Service :
Exotic Lanka holidays was very easy to deal with. From the moment we contacted Exotic Lanka holidays the communications were all very prompt and courteous. We booked our own flights and Damitha organised our tour around when we landed and then again flew out of Sri Lanka. Everything was taken care of during our trip, which was exactly what we were looking for.
Overall Trip Experience :
We had a family of four (2x adults and 2x teenagers) go to Sri Lanka on this holiday and we had an amazing time. We would highly recommend people to visit this amazing country.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka holidays made the organizing the trip easy and stress free. We thoroughly enjoyed everything that they organised (hotels, tours, tour guide)for us and would highly recommend using their services should anyone be considering visiting this amazing country.
Exotic Lanka Holiday's Management Comments:
Dear Brad, Thank you so much for your valuable feedback and it is great to hear that all family members enjoyed the holiday in Sri Lanka! We understand the importance of designing a holiday that is smooth and stress free and are pleased that all elements of the tour matched your requirements. Your comments are very encouraging about our service and we will continue to take care of our valued clients. Thanks for your support in spreading the word about Sri Lanka. We really appreciate you sharing the lovely photo of your family. It was a pleasure assisting you. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
I was planning the trip myself and luckily decided to use Exotic Lanka Holidays. We would have actually missed some fabulous sites. Thank you!!
Overall Trip Experience :
Beautiful country and people. Sites were wonderful and the experience of travelling in your own van with a driver just made it so much easier. We were a bit worried about the driving by everyone initially but somehow it all works over there. We saw so much in our 2 weeks. Sri Lanka is a very unique and diverse country. Love you Sri Lanka :)
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Anne, We appreciate you taking the time to provide your feedback. We are pleased that you enjoyed your customised itinerary and private tour, including the flexibility to add things whilst on tour, that was of interest to you. It is great to hear that you were happy with the amount of experiences we had included in your itinerary and that you loved the unique and diverse qualities of this beautiful country. Thanks for sharing your photo around the tea plantations. Kind Regards, Management Team
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Overall Trip Experience :
Our driver/guide Niroshan was outstanding. As a family group of 5, with different age ranges and requirements, he easily adapted the schedule to our needs. He helped make our trip highly enjoyable, with his knowledge about the sites, culture, history, language and people. He is a lovely person and we felt we were in very good hands throughout the trip.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Jill, Thank you for your feedback and great to hear that you had a wonderful holiday. We are pleased that you felt well looked after by Niroshan and that he met the needs and requirements of all members of your family. Our experience in customising family itineraries ensures that everyone has a fun and memorable holiday. Thanks for sharing the lovely photo of your children on top of Sigiriya rock fortress. Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Very prompt with their replies, was able to answer all questions and extremely accommodating.
Overall Trip Experience :
Sri Lanka is magical, from the kind hearted locals to the authentic street food - we will be back!
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Lorin & Kelsie, Thank you for completing the formal feedback. It is really nice to hear you have enjoyed the holiday in Sri Lanka and that you plan to return in the future. Also thanks for speaking highly of our service which is very encouraging. It was a pleasure to assist you and thanks for sharing the lovely photo of you at Sigiriya rock fortress. Kind regards Management.
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Exotic Lanka Holiday's Service :
Very helpful - we were very impressed with the value for money and the in depth service offered. Also extremely helpful when there was a hiccup with accommodation- quickly acting to sort the situation so we ended up very satisfied and with no disruption to our trip
Overall Trip Experience :
A great two weeks. Accommodation was excellent and our driver/guide marvellous
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Jane and Carol, It is really nice to hear you had a wonderful time in Sri Lanka. It is also great to hear that the private tour we organised was value for money. All our past clients have enjoyed the luxury of having their own driver guide and flexibility when travelling in Sri Lanka. We strongly believe this is the best way to enjoy the little paradise. By the way, thanks for your understanding about the accommodation situation. Due to a change of management, the transition of the handover has not been smooth hence the reason for some of the issues you experienced upon your check-in. We will be not using this accommodation until a smooth transition has been done. They also plan to refurbish the accommodation in the near future. Thank you so much for sharing the lovely image from your trip. We really appreciate it. Once again thanks for travelling with "Exotic Lanka Holidays". Kind Regards Management.
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Overall Trip Experience :
Karu's service, manner and knowledge were exceptional. We felt truly safe and in good hands all the time. This is our second time travelling in Sri Lanka with Karu. It wont be the same without him when we come back Fantastic time. Will be back for a third time in a couple of years.
Would you recommend Exotic Lanka Holidays?
Definitely and have already done so.
Exotic Lanka Holiday's Management Comments:
Dear Robyn and Megan, Thank you for your feedback and it was our absolute pleasure organising your second holiday to Sri Lanka. It is great to hear that you felt safe and comfortable with Karu. We understand the importance of having a professional and courteous guide that can add further value towards the enjoyment of your holiday. It is wonderful to hear that you plan to return to this magical island and we will continue to deliver an exceptional service to you. Thanks for your ongoing support with referrals and for sharing the lovely photo of Megan and yourself! Kind Regards, Management team.
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Exotic Lanka Holiday's Service :
Great service, very helpful and professional.
Overall Trip Experience :
Wonderful! Enjoyed every moment! Our guide was an exceptional Guide and Driver. He was courteous, professional, informative, engaging and a very safe driver! In short everything a Chauffeur Guide should be and more! He totally enhanced our trip to Sri Lanka and made it a holiday that we will always remember and treasure. Thank you for your wonderful service!
Would you recommend Exotic Lanka Holidays?
Thank you for your wonderful service!
Exotic Lanka Holiday's Management Comments:
Dear Maddy, Thank you for your feedback and it was our pleasure in assisting you plan a holiday to Sri Lanka. It is great that you appreciated the benefits of having a private tour and driver/guide and also that you felt that this type of travel enhanced your experience and also contributed towards you having a memorable holiday. Thanks for sharing the wonderful photo of your cooking class with Karuna- Looks like a lot of fun and great food! Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Came up with an interesting itinerary and we're very open to our requirements.
Overall Trip Experience :
Our trip to Sri Lanka was better than I could have hoped for. It's such an amazing country with a fascinating history, beautiful beaches and mountain areas. So much to discover.
Would you recommend Exotic Lanka Holidays?
We'll be back!!
Exotic Lanka Holiday's Management Comments:
Dear Peter, Thanks for your feedback and we are pleased that you were happy with the suggested accommodation and customised itinerary. It's great to hear that you plan to return to Sri Lanka in the future and we look forward to assisting you again in exploring the many other beautiful parts of the country. Thank you for sharing the lovely photo in Sigriya. Kind Regards, Management Team
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Overall Trip Experience :
Sri Lanka was a fantastic country to visit. Lovely people, fascinating culture, gorgeous beaches and delicious food. A great holiday experience.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Kathryn, Thank you for your feedback and it is wonderful to see that you had a great holiday experience. We are glad that you enjoyed all aspects of your private tour and we appreciate you recommending our services to your family and friends. Thanks also for sharing a photo of your holiday with us. Kind Regards, Management Team
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Overall Trip Experience :
We had an excellent time. The Tour Guide and Chauffer was very knowledge, patient and a careful driver in all that hectic traffic. We enjoyed all the Tours to Kandy, Nuwara Eliya, Yalla and Bentota. My daughter was in raptures. The tours and accommodation was well organized. HIGHLY RECOMMEND YOU TO EVERYONE.
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Pam, Thank you for making the time to complete the feedback. We are pleased to hear that you and your daughter had a wonderful time. We have a great team of carefully selected chauffer guides who take care of all of our client's requirements to ensure they are well looked after. It is great to receive such positive feedbacks. We appreciate you recommending our services to your family and friends. Kind Regards, Management Team.
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Exotic Lanka Holiday's Service :
At all times we felt secure and safe and supported. This included getting information when we needed it (and even guidance on things we didn't know we needed to know, but turned out to be very helpful!) and Damitha was very proactive in following up with us on the smallest of details.
Overall Trip Experience :
Fantastic trip, fantastic country and wonderful memories.
Would you recommend Exotic Lanka Holidays?
Seamless execution of plans and all needs were catered for.
Exotic Lanka Holiday's Management Comments:
Dear Vicci, Thank you for your valuable feedback. We understand the importance of every client's requirements in order to create a memorable holiday experience. This includes supplying them with important and useful information about Sri Lanka and the customs in order to keep them informed every step of the way. Once again thank you for choosing to travel with Exotic Lanka Holidays and for sharing your lovely photo of the wildlife safari. Kind Regards, Management Team
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Exotic Lanka Holiday's Service :
Kept us fully informed throughout the entire process.
Overall Trip Experience :
Would you recommend Exotic Lanka Holidays?
Exotic Lanka Holiday's Management Comments:
Dear Phil and Tony, Thanks for taking the time to submit your feedback. Also thanks for uploading a lovely photo of you. We are glad to hear that you valued our service and that you received clear communication from our end. Although you are based in UK, the current technology made it all possible to communicate via email and over the phone when organising your holiday to Sri Lanka. Once again thanks for travelling with “Exotic Lanka Holidays” and hope you will spread the word about Sri Lanka and our service to all your family and friends in UK. Kind Regards, Management.
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Exotic Lanka Holiday's Service :
Full marks to Damitha and his team at Exotic Lanka for providing an exceptional level of service. His knowledge of Sri Lanka was spot on and provided a value for money trip with a high degree of flexibility, even to the point of arranging a couple of iconic train trips in the tea country and mountains. In a nutshell a tour with Exotic Lanka can be arranged to the clients requirements, a service sadly lacking with many operators.
Overall Trip Experience :
Having a driver/guide on a pre arranged tour is the best way to travel in Sri Lanka as trains/buses are often overcrowded and few and far between. We got to see out of the way places that don't appear in the travel guides, visited astonishing historical and cultural sites and experienced the warmth and hospitality of the Sri Lankan people.
Would you recommend Exotic Lanka Holidays?
Sri Lanka has much to offer from the Golden beaches to the lush rainforests and breathtaking mountains. It has an abundance of history dating back 2500 years and beyond, unspoilt wildlife parks and world class cuisine and they also play cricket.
Exotic Lanka Holiday's Management Comments:
Dear Jim, Thanks for your time in posting a detailed feedback. Also thanks for forwarding us some of your colourful trip images. We have uploaded an image of your train ride. It’s always great to hear when a client enjoy the company of the driver/guide as this is a key part of the tour. As a well travelled client, it is also nice to hear that you found Sri Lanka a fascinating place to visit. We are really happy that you highly valued our service. Such feedbacks drives us to continue our passionate service to all our valued clients. Should your family or friends travel to Sri Lanka, we will assure the best of service. Thanks for travelling with “Exotic Lanka Holidays” and it was a pleasure to organise your holiday. Kind Regards, Management.
Setting the trip up with Damitha was easy and gave us peace of mind