Sri Lanka Vacations, Holiday Tour Packages, Travel deals to Sri Lanka | Exotic Lanka Holidays

We are the no.1 Australian Travel Agent to Sri Lanka

Select a Travel deal, guided tours or a Holiday tour package for your vacation trip to Sri Lanka

Call us 1300 374 734

CLIENT FEEDBACK

Please find a collection of genuine client feedbacks. They are listed in order of the most recent travel. We highly value our clients feedback, as it allows us to regularly review the quality of our service and the service provided by our suppliers.

Travel with a company you can trust

Feedbacks are sorted under below categories
  • CLIENT DETAILS.
    • Peter Geer
    • 11 November 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Came up with an interesting itinerary and we're very open to our requirements.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Our trip to Sri Lanka was better than I could have hoped for. It's such an amazing country with a fascinating history, beautiful beaches and mountain areas. So much to discover.
    • Yes
    • We'll be back!!

    • Dear Peter, Thanks for your feedback and we are pleased that you were happy with the suggested accommodation and customised itinerary. It's great to hear that you plan to return to Sri Lanka in the future and we look forward to assisting you again in exploring the many other beautiful parts of the country. Thank you for sharing the lovely photo in Sigriya. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Kathryn Hart
    • 07 August 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Sri Lanka was a fantastic country to visit. Lovely people, fascinating culture, gorgeous beaches and delicious food. A great holiday experience.
    • Yes

    • Dear Kathryn, Thank you for your feedback and it is wonderful to see that you had a great holiday experience. We are glad that you enjoyed all aspects of your private tour and we appreciate you recommending our services to your family and friends. Thanks also for sharing a photo of your holiday with us. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Tracey Macmillan
    • 02 July 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Outstanding service from the whole booking process & recommendations on the itinerary & suggestions for a smoother holiday experience. We felt very well looked after.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Great hotels, well chosen & a variety of accommodation experiences.
    • Yes
    • A wonderful travel experience. Exotic Lanka made you feel like you were the only client they were dealing with. Exceptional, friendly, efficient service. Happy to give them the highest recommendation.

    • Dear Tracey, We appreciate your feedback and it is wonderful to hear that you felt well looked after right from the planning stages until the end of your tour. Client satisfaction is our priority and we take pride in providing and exceptional level of service to all our valued clients. We are pleased that you were happy with the suggested accommodation and thank you for giving our company your highest recommendation. Thank you for sharing the great photo of your group! Kind Regards, Management Team
  • CLIENT DETAILS.
    • Michael Johnson
    • 02 July 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Damitha and the team from Exotic Lanka Holidays were excellent to deal with. Very efficient and the cost of the trip was reasonable for the great service provided. We changed our itinerary quite a lot right up to a week before leaving (including two pax cancelling) and he was very accommodating. The recommendations for itinerary and hotels were perfect for our family and the information provided before leaving was very useful along the way. Highly recommended!
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Sri Lanka was everything we hoped for and more. Our itinerary, driver and the people of Sri Lanka made this holiday amazing.
    • Yes
    • Thanks very much.

    • Dear Michael, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you enjoyed your family holiday and that our customised itinerary was a great match for everyone. We are glad you enjoyed the accommodation throughout your itinerary and the additional information provided was useful during your trip. It was our pleasure to assist you and appreciate your recommendation of our service to your family and friends. Thanks for sharing the lovely family photo. We appreciate it. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Glynis Hughes
    • 26 June 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • We had plenty of information regarding the tour prior to our departure. Damitha was extremely helpful and got back to us about any questions or concerns.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Absolutely brilliant! We had the most amazing time and would thoroughly recommend Sri Lanka as a holiday destination to our friends.
    • Yes
    • Exotic Lanka had everything organised really well. Out trip was amazing with the experiences and sights we observed. A great balance between historical sights and animal encounters. Hotels were all very comfortable with delicious meals. Thank You!

    • customising itineraries to suit each individual client’s requirements and we are pleased that you enjoyed the balance of historical sites and wildlife experiences. We believe that it is important for all our valued clients to be well informed prior to arriving in Sri Lanka and are glad that you found all the information provided helpful prior to and during your tour. It was a pleasure organising your holiday and thanks for sharing a photo of your trip. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Vanessa Parkes/Pickering
    • 12 April 2016
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Ash and Damitha organised yet again another amazing Sri Lankan trip that was even more memorable than the last.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Trip number two: Our stay at Mirissa needed to be longer we loved the beach perfect for the kids wanted to explore more. A highlight was seeing the turtles in Rewa come to shore and lay their eggs, elephants roam freely in Udawalawe (want to go back), Temples (Mulkirigala) and the ancient ruins of Polonaruwa. A must is visiting a village in Sigirya where we experienced traditional life and were cooked roti and coconut sambal over an open fire, drank tea and were made water-lily hats during a cruise on the lake with Lions Rock in view. We loved strolling through the Botanical gardens in Kandy and spending time with the tea pickers in the hills... and did I mention the beaches
    • Yes
    • Yes I have already recommended Exotic Lanka Tours to friends who are thinking of going next year. Took my sister and family with us this year and they loved it. We will be booking with you again next time.

    • Dear Vanessa, Thank you for your feedback and it was once again an absolute pleasure assisting you in organising your second family holiday to Sri Lanka. It is great that you were able to share this trip experience with your sister and her family. We hope that you will continue to visit Sri Lanka in the future to create even more special memories with your family and friends. We loved seeing the beautiful photo of your family…thank you so much for sharing. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Ken and Jill Jenkinson
    • 26 August 2015
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Our first trip to Sri Lanka was by far and away the best holiday in many years. The standard of service, hotels and food were excellent. Thank you for recommending the Esala Perahara in Kandy, it was magnificent. So glad we saw it. Another highlight for us was the cooking school in Galle. It was fantastic - would recommend it highly.
    • Yes
    • My boss is already planning to call you for a trip to Sri Lanka next year.

    • Dear Ken and Jill, Thank you for your feedback and we are pleased to hear that you were happy with the suggested hotels, food and standard of service. Your private tour was specially crafted to ensure you had a unique and a memorable time in Sri Lanka. It is great to hear that the special additions of Kandy Perahera and the cooking class in Galle made your trip special! We appreciate your support in recommending our services. Should your family or friends travel with us, we will always assure the best of service. We also appreciate you sharing the lovely photo of tour members. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Claire and Denis Flett
    • 30 July 2015
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • From the first contact I found the team at Exotic Lankan holidays were very friendly and professional. They were willing to tailor a holiday to suit our requirements and I appreciated the flexibility of their service
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • A great insight into a very different culture. Beautiful scenery, the people we encountered were very friendly and there was lots to see and do. I also liked the variety of accommodation from larger resorts and hotels to more boutique and historic ones. Driving around Sri Lanka was quite slow and challenging so we were very glad that we had a driver/guide to do that for us.
    • Yes

    • Dear Claire and Denis, We appreciate your feedback and it is great to hear you that you had a wonderful holiday! We are pleased that you were happy with the variety of accommodation suggested by our team and the diversity of landscapes and welcoming nature of the local people. We are glad that you enjoyed the company of your driver/guide and valued his driving skills and knowledge of the various sites. Thank you for sharing the beautiful photo of Galle Fort and for recommending our services to your family and friends. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Catherine Curwood
    • 27 June 2015
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Very helpful, kept us informed, well organised and knowledgable.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Our accommodation was beyond what we expected, our driver was informative and very helpful and Sri Lanka was magnificent.
    • Yes

    • Dear Catherine, Thank you for your feedback and it is great to hear that you enjoyed the holiday in Sri Lanka and the company of guide. We are pleased to hear that you found the information about the country and attractions were helpful. It is also wonderful that the suggested accommodation exceeded your expectations. We appreciate you sharing the lovely photo and thank you for recommending our services to your family and friends. Kind Regards, Management Team
  • CLIENT DETAILS.
    • Nick Gabor
    • 14 June 2015
  • TRIP PHOTO
  • TRIP REPORT
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • Exotic Lanka Holidays provide very experienced consultants who offer great suggestions that complemented the flexibility which we wanted in our holiday. Our friend's word of mouth has turned out to be well acknowledged with super service from Exotic Lanka.
    •      Excellent     Very Good     Good     Average     Unsatisfactory
    • I want to get back to Sri Lanka straight away. It was very sad to leave. Our 1 week holiday was way too short, however it is great to know that I will get back to the country.....very soon please!
    • Yes
    • Exemplary service provided by Damitha and the team in Australia. Exceptional service from our driver Tyronne in Sri Lanka. For sure I will recommend Exotic Lanka Holidays to my friends and family. They will be on a "winner".

    • Dear Nick, Kelly Thank you so much for taking the time to provide your feedback. We appreciate your lovely comments as it encourages our team to continue to provide an exceptional service to all our clients. It was a pleasure to work with you to design an itinerary that suited your personal needs and interests. It is great to hear that you had a wonderful time in Sri Lanka and that you plan to return to this magical Island soon. We hope to assist you again in planning another memorable holiday in the future! Kind Regards, Management Team

 


Site by eBlix